Question

As a Plymouth home owner what are my responsibilities?

Answer

A water utility customer is to fix and maintain the service line from the city service valve in the street easement to the home. Inside the home the city maintains the meter only. The homeowner takes care of any plumbing. This includes keeping the meter in a warm and insulated area of the home, usually in the basement. If the meter is damaged due to homeowner's neglect, the costs involved for repair or replacement of the meter will be assessed to the resident.