Question

What should I do if I have sand in my water?

Answer

Sand-like particles could be calcium (lime) deposits, water softener resin or sand from a geologic formation. A small sample of the particles should be soaked in vinegar or a mild acid. If the particles dissolve when the acid is added, they are calcium deposits. Sand or water softener resin will not react to the acid. Water softener resin appears as symmetrical and shiny particles that feel greasy to the touch. If the particles are determined to be water softener resin, then the water softener should be bypassed. Flush each cold-water faucet and have your water heater checked for calcium deposits. If there are any further questions or the source of the problems cannot be determined, please contact the Clerk-Treasurer's office or the Water Department office. Water works personnel may be able to correctly identify the particles.