FAQs

Please see the Marshall County Clerk's Office web page.

You may mail in your payment, drop it in the convenient drop box located on the north side of the Clerk-Treasurer's office at 124 North Michigan Street. You can bring the payment in to the Clerk-Treasurer's office. They can take three types of payments: cash, check or money order. You may sign up for automatic withdrawal from your checking or savings account, which comes out of your account five business days prior to the original due date. You may also make payments online or by telephone at (574) 936-2124 .

Customers wishing to discontinue their service must sign a work order at the Clerk-Treasurer's office. It is recommended but not always required to allow at least three days notice to cancel service. You will, also, need to provide a new address to which your final bill or customer deposit will be sent.

The City of Plymouth Water Department maintains deep wells and over 80 miles of water mains to deliver the best quality and the proper quantity of water to your house 24 hours a day, 365 days a year. The system of water mains used to distribute water to our customers is called a distribution system. There is a water main in the street that serves water to your neighborhood. Each city residence has a smaller line called a service line that supplies water to the home.

A new customer must come to the Office of the Clerk-Treasurer located at 124 North Michigan Street. The Clerk-Treasurer's office can begin utility service for water, sewer, and trash only. To start service with the City of Plymouth you will need to bring three (3) items: 1) Renter - A copy of your signed lease agreement or a written statement from the landlord indicating that you can start utility service at the desired address. If you are buying the home - You will need to bring a copy of your closing papers. 2) State or federally issued photo identification. 3) $150.00 for a utility deposit. Rental or Land Contract customers only.

1) Pay the bill at the Office of the Clerk-Treasurer located at 124 North Michigan Street. Cash, check and money orders are accepted for the shut off amount plus the $30.00 administrative fee. 2) You will then need to make an appointment for your service to be turned back on during normal working hours 7:30 a.m. - 4:30 p.m. An adult must be present at the house for the turn on, otherwise another appointment will have to be made.

A water utility customer is to fix and maintain the service line from the city service valve in the street easement to the home. Inside the home the city maintains the meter only. The homeowner takes care of any plumbing. This includes keeping the meter in a warm and insulated area of the home, usually in the basement. If the meter is damaged due to homeowner's neglect, the costs involved for repair or replacement of the meter will be assessed to the resident.

Please contact the Marshall County Department of Health.

Please see the Taxes section of the Marshall County website.